Refund and Cancellation

Cancellation, No Show and Refund Policy

Cancellation Policy for Appointment

We schedule our appointments in such a way so that every patient gets ample attention and time from our doctors, that’s why we request you to follow your scheduled appointment and arrive on time.

As a courtesy, we send texts to our patients reminding them of their appointments. But in case you cannot keep your appointment, please contact us in advance so that we can reschedule your appointment basis next availability by ensuring that other patients or clients should not suffer.

Cancellation Policy for Procedure Appointment

We understand that a situation may arise that could force you to postpone your procedure. Please understand that such changes affect you but other patients as well.

Should you find it necessary to cancel your procedure then procedure fee if paid in advance will be refundable however the same may get adjusted in your next procedure. As a courtesy to our office as well as to those patients, or clients, who are waiting to schedule with the Dermatologist, or another provider, please give us at least 2 business days’ notice.

In no case, the deposited amount will be refunded. So it should be considered prior to booking. In case of a no-show, you can request a future date, subject to the availability of the doctor. For treatment, you deposit an initial booking amount and the balance is to be paid on the day of the procedure. Any cancellation will not entertain any refund of the deposited amount

No Show Policy for All Appointments

Any cancellation or rescheduling must be done at least 2 business days prior to the scheduled date.

Retail Products

Square Root may issue a credit to the patient's account in the original transaction amount for the patient to use on other products or services pending the approval of the administrator. If a product is defective, the patient should request an exchange

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